Frequently Asked Questions
How many people make a group?
The quick answer is 8 – “as many as you have”! 😊 The Small Group Getaways program is for 8-20 people. On occasion we can accommodate even smaller groups.
Are your packages commissionable?
Yes and no. The Small Group Getaways are commissionable. Any custom program would be quoted net and you would add on the profit you need.
What is your deposit/cancellation policy?
This varies for each program. We request 50% due 60 days in advance and the remainder at 30 days prior. However, it really comes down to the specific program and inclusions.
Are you insured?
Yes. We are fully insured through AON-Zurich’s Travel Agents and the Tour Operators Professional Liability Program.
What professional organizations are you members of?
We are an equity partner in Travel Alliance Partners (TAP). Member in good standing the National Tour Association (NTA) and the American Bus Association (ABA).
Nicholas Calderazzo, President of Twin Travel, currently sits on the board of Travel Alliance Partners and the New York State Tourism Industry Association.